Privacy Policy

Last updated: Feb 24, 2026

Grumpy Kid Studio Inc. (“we,” “us,” or “our”) operates the TinKiu brand and website (www.tinkiu.com) (the “Site”). We value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Site, make a purchase, or contact us.

“Personal information” means information that identifies you or can reasonably be associated with you.

This policy is intended to align with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What do we collect?

We collect personal information that you provide to us and information that may be collected automatically when you use the Site. Examples include:

  • Email Newsletter. If you sign up for our newsletter, you provide your email address. We use newsletters to share updates about collections, product availability, events, and campaigns. You can unsubscribe at any time using the link in our emails. (Even if you unsubscribe from marketing, we may still send transactional emails related to your orders.)
  • Purchasing Products. When you purchase products, we collect information such as your name, shipping and billing address, telephone number (if provided), email address, and details about your order. We maintain records of purchases for customer service, returns/exchanges, and accounting/tax purposes.
  • Payment Information. Payments are processed by third-party payment providers (including Shopify Payments, Stripe, and PayPal). We do not store full payment card numbers. These providers may collect and process payment and transaction information to complete your purchase.
  • Website Activity. When you visit the Site, we may collect information such as your IP address, device and browser type, pages viewed, and interactions with the Site. We use this information to understand how the Site is used and to improve performance and user experience.
  • Cookies. We may use cookies and similar technologies to operate the Site, remember preferences, and understand usage. You can manage cookies through your browser settings. Disabling cookies may affect some Site features.
  • Minors. The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Who do we share personal information with?

We may share personal information with service providers that help us operate TinKiu and fulfill orders, such as:

  • Shopify (e-commerce platform/hosting and order management)
  • Payment processors (Shopify Payments, Stripe, PayPal)
  • Shipping and logistics providers (carriers and fulfillment partners)
  • Customer support and communications providers (if used)
  • We share only what is necessary for these services. We may also disclose personal information if required by law or to protect our rights, safety, and security.

International processing

Some of our service providers may store or process information outside Canada (for example, in the United States or other jurisdictions). When personal information is processed outside Canada, it may be subject to the laws of those jurisdictions.

How can you review and request changes to your personal information?

If you wish to request access to, or correction of, personal information collected through the Site, please email: customerservice@tinkiu.com

How we protect your privacy

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information.

How long we keep your information

We retain personal information only as long as necessary for the purposes described above, including fulfilling orders, providing customer service, and meeting legal, tax, and accounting requirements.

PIPEDA principles

We will handle personal information in accordance with the following principles: Accountability, Identifying Purposes, Consent, Limiting Collection, Limiting Use/Disclosure/Retention, Accuracy, Safeguards, Openness, Individual Access, and Challenging Compliance.